1. Information we collect
KoreanaireClass may collect the following types of information from users:
- Personal information: Includes name, age, email address, phone number, address, occupation, and information related to service registration and usage.
- Payment information: Payment method details of teachers, partners, and students (such as credit cards, bank accounts, etc.).
- Service usage information: Data regarding service usage behavior, including information about enrolled courses, transaction history, and user activity on our platform.
- Information from external sources: If you use a social media account or third-party services to log in or connect with KoreanaireClass, we may collect information from these services.
2. Purpose of collecting information
We collect personal information from users to:
- Provide services: To assist with course registration, manage online classes, and offer customer support services.
- Improve services: Analyze information to understand user needs and improve courses and features on the platform.
- Marketing and notifications: Send notifications about new courses, cultural events, and promotional programs, if you agree to receive information from us.
- Security and fraud prevention: Help detect and prevent fraudulent behavior or violations of terms of service.
3. How we use and protect information
- Information Security: KoreanaireClass applies reasonable security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction.
- Data encryption: All payment information and sensitive data are encrypted and securely stored.
- Access control: We control access to personal information and only allow authorized staff to use this information when necessary to provide services.
- Data transfer: We commit not to sell, rent, or share personal information with third parties without your consent, except when required by law or necessary to provide services.
4. Sharing information
We may share your personal information in the following cases:
- With partners and service providers: We may share personal information with external partners or service providers to support system operation, provide payment services, or perform other services for users.
- With authorities: When required by government authorities or when necessary to protect KoreanaireClass’s legal rights.
5. User rights
Users have the right to:
- Access and edit personal information: You have the right to request access to your personal information that we hold and to request corrections or updates if there are errors.
- Request deletion of information: You may request the deletion of your personal information from our system unless the information is required for legal purposes or to maintain services.
- Withdraw consent: You have the right to withdraw consent to receive marketing information or notifications from us, which will not affect your right to use our services.
6. Cookies and tracking technologies
KoreanaireClass uses cookies and other tracking technologies to collect information about user behavior to help us improve our services. Cookies help us recognize users when you visit the website, store your preferences, and enhance the user experience.
You can opt out of cookies by adjusting your browser settings, but this may affect the functionality of some website features.
7. Changes to the privacy policy
KoreanaireClass reserves the right to update and change this privacy policy at any time. Any changes will be announced on the website and will take effect as soon as they are published. We encourage you to check regularly for the latest information.
8. Contact
If you have any questions or concerns about this privacy policy, please contact us at info@koreanaireclass.kr or through our support phone number.
KoreanaireClass is committed to protecting your privacy and rights during your use of our services.